Return Policy & Terms and Conditions

At Wick and Fandom, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. 

​

* We take pride in our work and we always strive to offer you products of the highest quality

​

* There is a 3-5 workings days waiting period once you have placed your order and made payment

​

* Once payment has been made please could you forward us your proof of payment so we can update the status of your             order via email

​

* We will keep you regularly updated about the status of your order via email

​

* Once your order has shipped we will notify you via email

​

* Once your parcel has been handed over to the courier service we will no longer be liable nor responsible for any loss or damage to your parcel

​

* No refunds will be offered for parcels that have been damaged during courier transit

 

* Once payment has been made for your order, no refunds will be offered

 

* If you need any further assistance once your order has been placed, please do not hesitate to email us

 

* All your information will remain private and not shared with any outside parties 

​

​

​

​

​

​

​